service in detail
Tailored to Your Stay.
At the heart of every engagement is Signature, a lifestyle curator attending to the details of your stay. Pre-Arrival Planning and Luxe Planning add depth before you arrive and for the moments that ask for more.
signature
Beyond the Stay, From the First Word.
Your stay begins with a lifestyle curator on call. The reservation, the car, the moments most people don't think to ask for. Send word in the app or on the web, and the details are quietly attended to from arrival through the day you leave.
what we arrange
Dining.
Restaurant reservations, hard-to-book tables, private dining, chef's tables.
Transportation.
Car service, airport transfers, drivers by the hour or for the day.
Wellness.
Spa appointments, in-room massage, personal training, salon and grooming.
Experiences.
Tours, performances, exclusive access, day trips.
Gifting & Florals.
Floral arrangements, surprise gestures, occasion gifts.
Nights Out.
Bars, clubs, late-night venues, after-hours invitations.
Nightly access fee.
planning and after-hours
pre-arrival planning
Begin Before You Arrive.
For the guest who wants a head start. Your lifestyle curator builds out your stay before you arrive: reservations, transportation, experiences, and the small touches that make the most of your time once you're there. You step into a stay that's already in motion.
Pre-arrival planning fee, charged per stay.
luxe planning
The Occasions That Ask More.
Some occasions ask more than an evening’s planning. A proposal. A milestone. A celebration that takes shape over days. Luxe is how every detail is handled, with creativity, intention, and the execution these moments deserve.
Quoted by scope, available to clients engaged with Signature or Pre-Arrival Planning.
after-hours assistance
Late Hour. Same Care.
Some moments don’t wait for morning. After-hours assistance is available to every guest, activated when you call for it, with our lifestyle curators aiming to respond within fifteen minutes. The fee is disclosed before the session begins.
how it works
Step Inside.
Scan the QR code or follow the link your hotel has shared. Your lifestyle curator will be in touch shortly after.
Make a Request.
Whatever you have in mind, send word to your lifestyle curator. Dinner for two, a car downstairs, the arrangement that should feel effortless. Consider it underway.
In Motion.
Your lifestyle curator takes care of the coordination. Every confirmation, timing detail, and change goes straight to the itinerary in your profile.
Enjoy.
Linger over dinner. Stay out later than planned. Wake without a list. Your stay is yours.
what's included
Lifestyle curator on call, 6am to 11pm Eastern·Reservations and appointments arranged·Access to preferred vendors, restaurants, and venues·Local recommendations·Itinerary management and modifications·Confirmations and receipts kept in your profile·After-hours assistance available*
step beyond
Begin Beyond the Stay.
Begin through a partner property, with the QR code or link your hotel shares. Or sign up directly as a member. Once a curator is on, Pre-Arrival Planning and Luxe Planning are arranged at any point, confirmed in writing in advance.
begin beyond